The Adaptil Refill is intended for use with the Adaptil Diffuser as a behavioural aid ideal for the introduction of new puppies/dogs into the home, for dogs being left alone or to help cope with fireworks and other stressful events.
Adaptil is a synthetic copy of the natural canine appeasing pheromone to help support dogs in a range of stressful situations. The canine appeasing pheromone is a naturally released by lactating bitches to comfort and reassure their offspring.
Adaptil is canine specific, odourless and non-sedative and can be used alongside other types of medication.
One vial (to use in conjunction with the Adaptil Diffuser) lasts approximately 4 weeks.
How much do you charge for Postage and Packaging?
Postage and Packaging is FREE on all orders over £25. For orders under £25 we charge a small fee of £1.96.
Prescription Only Medications (POM-V)
We cannot legally dispatch any orders that contain Prescription Only Veterinary Medicines until we authorise your uploaded prescription or receive the original hard copy prescription via post. Once we have recieved your prescription, we aim to process all orders within 1-2 working days.
Most orders are sent by 1st Class Royal Mail, who aim to deliver your goods within 1-2 working days, however, this is NOT guaranteed.
Orders containing large items such as pet food or high-value orders will be sent via courier and will require a signature on receipt.
Non Prescription Items
We aim to process all online orders NOT containing Prescription Only Veterinary Medicines within 1-2 working days.
Small orders will be sent by 1st Class Royal Mail, who aim to deliver your goods within 1-2 working days, however this is NOT guaranteed.
Large items including pet food are sent via courier and will require a signature on receipt.
PLEASE NOTE FOR ORDERS CONTAINING BOTH PRESCRIPTION AND NON-PRESCRIPTION ITEMS, WE WILL DISPTACH ALL ITEMS ON RECIEPT OF THE ORIGINAL VETERINARY PRESCRIPTION.
Help! My order hasn’t arrived!
If you experienced any unexpected delays in receiving your order please email us on firstname.lastname@example.org or telephone 01829 734098. Our office hours are 8.30am - 5.00pm Monday to Friday, 9.00am - 1.00pm Saturday